Call intelligence for service businesses
Every call is a customer.
We test your phone line like a real customer would—then show you the missed calls, confusing routes, and after-hours gaps costing your business work.
Free initial phone audit. No customer access required.
78
Overall score
00:18
Avg. response
85%
Resolution rate
24
Tests run
Caller journey
GoodConnected
AI call
00:18
Response
Resolved
Routing
Truth, not dashboard theater
You should know what callers hear.
Free first audit
A clear baseline before you commit.
Real recordings
Hear exactly what a caller hears.
Actionable notes
Know the next fix to make.
From mystery to next move
Test the call. See the evidence. Fix what matters.
01 — Test the line
AI callers play out the moments that win or lose work.
New patient, emergency repair, legal consult, prospective tenant: CallGauge checks the experience without disrupting your team.
02 — Check both languages
English and Spanish paths, tested separately.
Find out whether each caller gets a clear greeting, usable menu, and correct destination.
03 — Fix what matters
A scorecard with evidence attached.
Review recordings, transcripts, response time, routing outcomes, and the next best fix.
Made for the phones that drive revenue
Dental, legal, HVAC, plumbing, property management, dealerships, clinics, and local service teams.
Monitoring that fits the problem
Start with the call your business is already missing.
Start here
Initial audit
A focused first look at your business line.
$0
- Test-call scorecard
- Recording and transcript
- Response, greeting, and routing review
Most practical
Call monitoring
Stay aware of how your line performs over time.
$99/month
- Recurring AI test calls
- Visual scorecards
- Recording archive
- Core phone experience checks
Improve the line
Recommendations
For teams ready to improve the caller journey.
$299/month
- Everything in monitoring
- Prioritized improvement guidance
- English and Spanish checks
- Trend review and recommendations
Need a complete phone-flow overhaul or white-label reporting? Optimization engagements begin at $1,500.
Your phone line is part of your sales team
Give it a call before your next customer does.
Get a clear, shareable assessment of the caller experience—and a practical path to make it better.